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Don’t be afraid of or punish failure—it’s all part of the process.

Don’t expect to master innovation on the first go. It takes a lot of practice (like an instrument)

Prototypes and low resolution products (i.e., Design Thinking) “collapse” the dev cycles from months/years to days/weeks. Completely different way to approach innovation.

You need an influencer on the team to help it succeed. This is usually someone very senior with a lot of social capital. But it can also be a middle manager with a lot of influence up and down the organization.

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